The Team

Steve Upperton Owner

With years of experience working for a large carpet manufacturer Steve’s knowledge is vast. Allow Steve to bring this skill into your home to ensure you choose the best flooring for your unique room. 

Steve Upperton a director of the Ottery Flooring Company with carpet display in the background



Joanna Upperton Owner

With many years of running an interiors online business, Joanna brings her organisation and design flair to the shop. She is great at guiding customers through the process of choosing the right flooring for you.

Steve and Joanna the owners of the Ottery Flooring Company

Geoff Brooks Estimator

Geoff can be seen driving around the area in our van; he is responsible for the tape measure in the business and will normally be the one to visit your property.  He will be able to advise on different types of carpet and floor coverings.  Getting the measure right is the first stage of the process, and with decades of experience, he loves a challenge!

Lucy Upperton

Lucy brings international experience managing retail stores around the world. As the Daughter of Steve and Joanna, she joined the family business 5 years ago and manages two of our other Devon Stores.

Lisa Parsons

Working mainly in our Ottery store Lisa is passionate about customer service and makes sure things go smoothly for every job! 

Heather Parsons

Heather has a real eye for colour and interior design and will ensure you find the perfect carpet.

Fitting Teams

We have a team of experienced fitters (some employed and some subcontractors) to install your perfect flooring; they are all highly trained, and we regularly send them on training courses to keep them at the top of their game!