About The Ottery Flooring Company

The Ottery Flooring Company is an independent family business owned by Steve and Joanna Upperton. From our showroom in the heart of Ottery St Mary, we help customers across East Devon choose flooring that suits their homes, lifestyles and budgets.

The experience behind our family business

Steve’s experience includes his time as Sales Director at Axminster Carpets. In 2018, Steve and Joanna took over Buckfast Carpets; they opened the Ottery shop in July 2021. Joanna brings a background in interiors and an eye for colour and design.

Today, our family business has four showrooms across Devon and Somerset. We moved the Ottery shop to 8a Broad Street in July 2026, creating a bright, welcoming space to compare carpets, rugs and flooring.

Advice with your home in mind

Good service means listening carefully, explaining the choices honestly and offering fair prices. We’ll help you weigh up comfort, appearance and practicality, including where it’s worth spending a little more and where you can save. You’ll have time to ask questions and decide what feels right.

Help from measuring to fitting

Our free, no-obligation home measuring service brings samples to your rooms, so you can compare them in your own light. Your written estimate will set out the flooring, accessories and fitting costs before you decide. When you’re ready, we can arrange professional fitting.

Thank you for choosing local

We’re grateful for every customer who walks through our door, recommends us or comes back for another room. Thank you for trusting our family business with your home. We want you to feel comfortable asking questions and confident you can come back to us for help.

Explore our Ottery St Mary showroom, find out how we can help or request a free home consultation.

For recent projects and showroom updates, follow us on Facebook or Instagram.